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Questions and Answers About Telehealth

Q: What is telehealth?

The Health Resources Services Administration defines telehealth as the use of electronic information and telecommunications technologies to support long-distance clinical health care, patient and professional health-related education, public health and health administration. Technologies include videoconferencing, the internet, store-and-forward imaging, streaming media, and terrestrial and wireless communications.

Q: What is a telehealth physical therapy session like?

Patients will meet with clinicians and volunteers remotely over webcam to evaluate and treat a wide variety of injuries and dysfunctions.


Q: Do I need special equipment?

A webcam and a stable internet connection are the only requirements. 

Q: How can I get an appointment at the SAY clinic?

At the SAY clinic, we treat people who are uninsured or underinsured. If you'd like to make a telehealth appointment for physical therapy, here's what you can do:

  • Get a referral from your doctor.

  • All referrals are good for 21 days or 10 visits to physical therapy, whichever comes first!

  • Call (313) 242-7275. 

  • Don't have a doctor to get a referral from? Contact the SAY Detroit Family Health Clinic! The SAY Detroit Family Health Clinic is a free medical clinic that provides examinations, maintenance and preventive healthcare for underinsured/uninsured women and their children. Click here to visit their website. 

Make an Appointment




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